SugarCRM :
Open Source SugarCRM system implementation and hosting service datasheet.
Package summary:
One point of access to data and tools for sales team, projects, tasks (with Gantt charts), timesheet management, forums, files, calendar, contacts, tickets/helpdesk, multi-language support, user/module permissions and themes.
Technology:
Programming Language: JavaScript, PHP
Database – MySQL
sugarCRM can be used on an internet or an extranet.
Intended Audience:
Customer Relations Management solution for small to medium business.Sales teams and sales managers requiring online customer management capabilities.
| Application Functionality: |
 | User Management |
| Manage Accounts |
| Email based trouble Ticket System |
| Client/Company Management |
| Project listings, Task List |
| Download and manage Files |
| Manage Opportunities |
| Contact List |
| Track Calls and emails |
| Make notes |
| | |
| Application Size and Content |
| Number of users no restrictions (limited by disk space) |
| Basic theme customisation with your logo |
| | |
| Hosting Summary: |
| Disk Space - 300MB (can be expanded) |
| Bandwith - 6GB p/m (can be expanded) |
| POP Email - 50 |
| Cpanel, Standard hosting features such as statistics, CGI access, FTP access |
| Detailed website statistics |
| Webmail Access |
| Included Modules: |
| Administration , Roles | | Leads, Prospects |
| Activities | | Schedulers |
| Campaigns | | Project |
| Cases | | see it in action Demo SugarCRM website |
| Charts | | |
| Calendar | | Optional Modules: |
| Contacts, To Do | | The Sugar Plug-in for Outlook (USD $39.95 per user, Order Here) |
| Email Marketing | | |
Implementation service:
- On-demand hosting plan - View Hosting Plan .
- SugarCRM code updates and bug fixes.
- Basic theme customisation with your logo.
- HelpDesk Email Support
- Documentation Assistance: Sugar Open Source User Guide (PDF)
- 5 days rotating backups.
**Note that the use of customizations may negate our ability to offer free Application upgrades for our hosting clients. If you choose to implement a Application customization, you will have the following options: - Free: Continue using customization on current site without upgrade to newest version of application.
- Free: Discontinue use of customizaton on current site and upgrade to newest version of application.
- Additional Cost: Update customised application to newest version of application - Contact us for Quote.
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Terms
* See IT Through general terms and conditions.
* See IT Through service delivery policy.
